1. Introduction
Welcome to Brim & Crown. We are committed to protecting your personal data and respecting your privacy. This policy outlines how we handle the information you provide when you interact with our handmade hat studio, whether you are browsing our collection, reaching out with an inquiry, or booking a bespoke fitting.
Our priority is ensuring that your personal information is kept secure and handled transparently, reflecting the care and attention to detail we apply to our craft.
2. Information We Collect
To provide our specialized millinery services, we may collect the following types of information:
- Contact Information: Your name, email address, and phone number when you communicate with us or request an appointment.
- Service Details: Personal measurements, stylistic preferences, and specific requests necessary for crafting bespoke headwear.
- Technical Data: Basic analytics such as browser type and usage patterns to help us improve the digital experience of our studio.
3. How We Use Your Information
Any data collected by Brim & Crown is strictly used to facilitate and enhance the services we provide. We utilize your information to:
- Schedule and manage your visits to the studio.
- Design, craft, and finalize your bespoke hat commissions accurately.
- Respond to your direct inquiries and provide updates on your order status.
- Ensure our website functions efficiently and securely.
4. Data Security and Sharing
We treat your personal details with the utmost confidentiality. Brim & Crown does not sell, rent, or trade your personal information to third parties. We may only share necessary data with trusted service providers who assist us in operating our studio (such as secure communication platforms or shipping partners), under strict confidentiality agreements.
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration.
5. Your Data Rights
You maintain full rights over your personal data. At any time, you may request to access the information we hold about you, ask for corrections to inaccurate details, or request the complete deletion of your records from our systems.
If you wish to exercise any of these rights, please contact our studio directly using the information provided below.
6. Contact Information
If you have any questions or concerns regarding your privacy, the handling of your data, or this policy, please reach out to us. We are here to assist you.